Legal

Terms of Service

These terms outline the general conditions for using the Kaizen Learning website and engaging with the services offered through it.

Last updated: September 2026

1. Introduction

These Terms of Service apply to the use of the Kaizen Learning website and to enquiries, applications, and other interactions initiated through the website.

By using this website, you agree to use it lawfully and in accordance with these terms.

2. About Kaizen Learning

Kaizen Learning provides academic tutoring and related educational support. The website allows students, parents, guardians, prospective tutors, and other visitors to learn about Kaizen Learning and contact the team regarding available services and opportunities.

3. Tutoring Enquiries

Information submitted through a tutoring or trial request is used to understand the student's requirements and begin a discussion about appropriate academic support.

Submitting an enquiry or trial request does not by itself create a tutoring agreement or guarantee the availability of a particular tutor, subject, schedule, or teaching arrangement.

4. Trial Sessions

Where a trial session is offered, the specific arrangements for that session may depend on factors such as tutor availability, subject requirements, student needs, scheduling, and other relevant circumstances.

Any applicable details relating to a trial session should be communicated before the session is arranged.

5. Tutoring Services

The nature, schedule, format, fees, and other conditions of ongoing tutoring may vary according to the services agreed between Kaizen Learning and the student, parent, or guardian.

Relevant arrangements should be communicated before ongoing tutoring services begin.

6. Academic Outcomes

Kaizen Learning aims to provide thoughtful academic guidance and support students in developing their understanding, confidence, and learning skills.

Academic progress depends on many factors, including student participation, individual circumstances, study habits, and other factors outside the control of Kaizen Learning. Accordingly, specific grades, examination results, admissions, or other academic outcomes are not guaranteed.

7. Student and Parent Responsibilities

Students, parents, and guardians should provide accurate information when discussing learning requirements and should communicate relevant information that may affect tutoring arrangements.

Students are expected to participate appropriately in tutoring sessions and treat tutors and other members of the Kaizen Learning community respectfully.

8. Tutor Applications

Individuals interested in teaching with Kaizen Learning may submit information through the tutor application process.

Submission of an application does not guarantee selection, engagement, employment, assignment of students, or any other relationship with Kaizen Learning.

Kaizen Learning may contact applicants whose background and information appear suitable for further discussion.

9. Accuracy of Information

Users should provide accurate and current information when submitting enquiries, applications, or other information through the website.

Users should not knowingly submit false, misleading, fraudulent, or unauthorized information.

10. Acceptable Use

You may not use the Kaizen Learning website in a way that interferes with its operation, compromises its security, violates applicable law, or infringes the rights of another person.

Prohibited activities include attempts to:

  • Gain unauthorized access to website systems or data
  • Disrupt or damage the website or its services
  • Submit malicious software or harmful content
  • Use the website for fraudulent or unlawful purposes
  • Misrepresent your identity or your relationship with another person or organization

11. Website Content

Content made available on the Kaizen Learning website is provided for general informational purposes relating to Kaizen Learning and its educational services.

Website content may be updated, corrected, expanded, or removed as the services and information offered by Kaizen Learning change.

12. Intellectual Property

Unless otherwise indicated, the branding, written content, design elements, graphics, and other original material presented on the Kaizen Learning website may not be copied, reproduced, distributed, or used for commercial purposes without appropriate permission.

13. Third-Party Links and Services

The website may contain links to third-party websites or use third-party services. Kaizen Learning does not control the content, availability, or practices of independently operated third-party services.

Use of a third-party service may also be subject to that provider's own terms and policies.

14. Privacy

Information submitted through the website is handled in accordance with the Kaizen Learning Privacy Policy and applicable practices relating to the collection and use of personal information.

15. Changes to These Terms

These Terms of Service may be updated when Kaizen Learning's website, services, policies, or operational requirements change.

The date displayed at the top of this page should be updated whenever material changes are made.

16. Contact

Questions about these Terms of Service may be directed to Kaizen Learning using the contact details provided through the website.